AWS, Microsoft and IT Services Companies Top 2019 Channel News

As we wrap up a busy year of IT channel coverage, take a moment to review our most read stories of 2019. Our 10 most read stories run the gamut, also covering channel strategy changes at AWS, Microsoft and ServiceNow. as developments among global IT services companies such as Accenture, DXC Technology and Wipro. Stay tuned for more news coverage from the channel in 2020.

  1. AWS Sets Higher Standards for MSP Partners

Amazon raised the bar for its MSPs in February, introducing stricter requirements to its Partner Program. Changes in requirements related to certifications, customer references and performance-based audits. AWS partners such as Strativa and ServerCentral Turing Group reacted positively to the changes while noting that AWS could improve its lead sharing practices.

  1. Microsoft goes “from partnership to partnership”

In an overhaul of its partnership strategy, Microsoft has moved beyond transactional resale to cultivate deeper relationships across its channel ecosystem. Microsoft also discussed plans to update its licensing processes to allow customers to purchase Azure services directly from the vendor. Ensono and Nerdio executives discussed the change in strategy.

  1. Microsoft Inspire Presents Top Opportunities for Fiscal Year 2020

Microsoft’s Inspire partner event in July, which coincided with the start of the company’s 2020 fiscal year, highlighted opportunities for its channel. Microsoft named cybersecurity, migrations to the Azure cloud, as well as Teams and PowerApps, as key areas its partner should pursue.

  1. ServiceNow taps partners for ambitious sales target

ServiceNow has bolstered its channel strategy with a host of new resources and a reworked partner ecosystem framework. David Parsons, senior vice president of global alliances and channel ecosystems at ServiceNow, said the move is intended to fuel ServiceNow’s journey from a $3 billion to $10 billion company.

  1. Process discovery tools can impact RPA consulting work

The robotic process automation (RPA) market has seen the emergence of process discovery tools, a promising development for accelerating RPA projects and reducing expenses. Kofax and Kryon Systems executives discuss how these tools could potentially affect consulting firms providing services around RPA technology.

  1. Tata Consultancy Services launches retail digital transformation center

In June, Tata Consulting Services cut the ribbon for a New York-based co-innovation and research center focused on digital transformation in retail. The center’s initial resources included a retail-specific framework for AI, machine learning, and IoT technologies, as well as an accelerator to help solve business and technology challenges.

  1. Wipro acknowledges phishing-related security incident

2019 was a year of high-profile security breaches. Among them was a security incident at global consulting, integration and managed services provider Wipro. The Wipro security incident involved an advanced and persistent phishing campaign and served as an example of the growing threat of targeted MSP attacks.

  1. SSII mergers and acquisitions in the spotlight

The IT services industry has seen a series of deals this year: Accenture bolstered the Accenture X.0 group, which focuses on digital innovation in the industry, with the purchase of Enterprise System Partners. Meanwhile, SADA Systems spun off its Microsoft business unit to Core BTS, while Wipro sold its Workday and Cornerstone SaaS businesses to Alight Solutions.

  1. Accenture Introduces Cloud Adoption Tool with Deployment Simulator

Accenture has released a tool, myNav, aimed at simplifying the cloud adoption process. The tool advises customers on enterprise architecture and cloud offerings, then simulates potential deployments. IDC analyst Stephen Elliot said myNav’s simulation capability differentiates Accenture’s tool from offerings from other companies.

  1. DXC Technology sells Google Cloud Platform in new alliance

In August, IT services company DXC Technology entered into a partnership with Google to resell Google Cloud Platform (GCP). DXC said it plans to bundle managed services and consulting around its GCP agreements. The two companies have also partnered to seize AI and SAP S/4HANA migration opportunities.

Tanya J. Hill